Yes2Travel: Holidays with Ian & Penny
Personal Concierge Service for Discerning Travellers.
We Can Help You Travel The World In Style!
At Yes2Travel, we have a passion for travel and customer service, which together with our extensive knowledge of the travel industry means we know where to look and what to recommend. We are independent so we can offer you a huge range of luxury holidays, luxury cruises, and bespoke tailor-made itineraries. Our aim is to always match your needs perfectly, and to exceed your expectations.
The business was set up in 1999 by Ian & Penny Crampton, who both saw the opportunity to provide an independent advisory and travel reservation service for a discerning and valued clientele. Penny commented: “Choosing your holiday should be a pleasurable experience and we are here to ease the process and make it just that. It is important to us that we get to know your likes and dislikes so we offer holidays that are right for you. It is this philosophy that has made us so strong today, and has resulted in very high levels of long standing clientele who recommend us to their family and friends. We are also proud to say that we have never received an official complaint about the agency since we opened; something quite unusual within the travel industry”.
“Our personal, yet professional service lends itself to those who are looking for something specific but unusual, need help putting together a bespoke itinerary, or just want the reassurance of being looked after. Our specialist and award winning cruise knowledge is why we our clients keep coming back, time and time again, and keep introducing Yes2Travel to their family and friends. We have now dedicated our business to the type of high quality and luxury products that discerning travellers like, we are committed to offering good value for money, and make no apologies for leaving the ‘cheap deal’ holidays for others to advertise.”
Ian added: “People often ask us how an independent travel agency like Yes2Travel can be competitive with the ‘big boys’ in the high street and on the internet. The answer is that we have always been members of a larger consortium which allows us to have complete independent control over our own business, whilst benefiting from the enormous negotiating power and financial security of the larger group. In this way we have always been able to give our clientele the benefits of old fashioned personal and professional service, together with competitive prices from a wide range of top travel providers, and all with the most important thing, financial security.”
“We act as an agent for ABTA or ATOL protected suppliers, which basically means that you can book your holiday with us in the knowledge that your money is safe. We have never been afraid of evolving and changing our business model in line with current consumer trends and new technology, to this end we trade as homeworkers for ‘Your Holiday Booking’ members of The Co-operative Travel Consortia. We still remain independent but are now able to take our business mobile, and enhance our ‘Personal Concierge’ service without the restrictions of shop opening hours. This will make us more accessible, more of the time.”
Penny concluded, “We are finding that more and more holidays companies and airlines now require online forms to be completed, ESTA, APIS, E-tickets, Online Check-in, etc. Even the most computer savvy traveller can be unaware of what is actually required. Customers who would normally ‘book online’ are now joining the many who can’t, won’t, or just don’t have the time to mess about, and who want the kind of service we offer to ensure a smooth holiday experience. In an age dominated by internet based selling and text messaging, we still talk to our clients; and more importantly, our clients know they can to talk to us.”
Yes2Travel when selling travel arrangements is a trading name of The Midcounties Ltd. Yes2Travel is a member of Midcounties Co-operative Travel Consortium. (ABTA P6938). Membership of ABTA means you have the benefit of ABTA’s assistance and Code of Conduct. Some of the travel arrangements that we provide are protected by ABTA in case of the financial failure of the travel company. Please ask us about the protection that applies to your specific booking. For more information about ABTA please go to: www.abta.com/go-travel/before-you-travel/find-a-member
Yes2Travel provide travel services as agents for ATOL holders and other principles.
Some of the flights and flight inclusive holidays we provide are financially protected by the ATOL scheme, but ATOL protection does not apply to all holiday and travel service arrangements we provide. Please ask us about the protection offered on your specific travel arrangements before booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk